3/18/2024 0 Comments Mac os skype connecting![]() In the left side bar, select Accessibility, and make sure the GoToAssistRemoteSupport box is checked:ī.Select Unlock, and enter your credentials. ![]() ![]() In the top left corner of the desktop, select the Apple icon.Ħ. If you've joined a session before and have previously installed the GoToAssist Opener "helper" application, the GoToAssist Customer application will launch you directly into a support session with the agent.Ģ.Once installed, the GoToAssist Customer application will launch, and you will be joined with the agent in a support session. If it's your first time joining a session, you will be prompted to download the GoToAssist Opener "helper" application.Fill in your name and the support key provided by the Help Desk. Select the link sent to you by the Service Desk or go to. RescueAssist - Connecting as a Customer (Windows)ġ. You must be sent an invitation from the Service Desk so, if you require this type of support, please call (920) 465-2309 or email KBs: This article outlines how to connect to the Service Desk through RescueAssist.
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